Skip to main content

Branding

BugPin supports full branding customization, allowing teams to replace the default logo, icon, and favicon with their own assets. Separate assets can be uploaded for light and dark modes. All branding settings are configured in Settings → Branding in the Admin Console.

Light and Dark Mode

BugPin supports separate branding assets for light and dark modes. This ensures your logo and icons look great regardless of the user's theme preference.

  • Light Mode: Used when the system/browser is in light mode
  • Dark Mode: Used when the system/browser is in dark mode

The main logo appears in the sidebar when expanded and in email templates.

RequirementValue
FormatsSVG, PNG, JPEG, WebP
Max size2MB
RecommendedSVG for best quality at any size

Tips

  • Use a horizontal logo that works well in the sidebar
  • Ensure sufficient contrast against the background (white for light mode, dark for dark mode)
  • SVG format is recommended for crisp display at any resolution

Icon

The icon appears in the sidebar when collapsed (icon-only mode).

RequirementValue
FormatsPNG, JPEG, WebP
Max size1MB
OutputAuto-resized to 256×256px

Tips

  • Upload a square image for best results
  • Non-square images will be center-cropped
  • Use a simplified version of your logo that's recognizable at small sizes

Favicon

The favicon appears in browser tabs, bookmarks, and mobile home screens. Upload a single high-resolution image and BugPin automatically generates all required sizes.

RequirementValue
FormatsPNG, JPEG
Minimum size512×512px
Max file size1MB

Auto-Generated Sizes

When you upload a favicon, BugPin automatically creates:

FileSizeUsage
favicon.icoMulti-sizeBrowser tabs (legacy)
apple-touch-icon.png180×180pxiOS home screen
android-chrome-192x192.png192×192pxAndroid home screen
android-chrome-512x512.png512×512pxAndroid PWA splash screen

Tips

  • Start with a 512×512px or larger square image
  • Use a simple, recognizable icon
  • Test how it looks at small sizes (16×16px) before uploading

Resetting to Defaults

Each branding element can be reset individually:

  1. Click on the branding element you want to reset
  2. Click Reset to Default in the dialog
  3. The default BugPin branding will be restored

Theme Colors

In addition to logos and icons, you can customize:

  • Primary brand color: Used throughout the admin UI
  • Navigation colors: Sidebar background and text colors
  • Button colors: Primary action button styling
  • Widget colors: Colors used in the feedback widget

All color settings accept hex color codes (e.g., #6366f1).

We use cookies for analytics to improve our website. More information in our Privacy Policy.